Impact & Measurement
Real outcomes from programs I've designed, launched, and measured — connecting training activity to revenue, retention, and readiness.
A snapshot of the measurable shift across onboarding, productivity, and retention.
New reps reached productivity in weeks instead of most of a quarter. Same hires. Same floor. A different first day.
Rebuilding new hire onboarding around self-paced, scenario-based eLearning instead of long-form virtual sessions.
Time to Productivity
Redesigned onboarding cut the time it took new hires to reach full productivity in half.
Training Delivery Model
Converted live virtual training into self-paced eLearning — a 77% reduction in seat time with no drop in certification quality.
Platform Reach
Centralized training and tracking across the organization, giving leadership real-time visibility into completion and certification status.
Designed, developed, and implemented a digital-first approach to training delivery.
Department Overhead
Same department, a leaner way to run it. Shifting from live, instructor-led delivery to a digital-first training model cut annual overhead by $352K without reducing training scope or quality.
From the L&D program I led, 2022 to 2026.
Output · Jan–May, YoY
Comparing the same window year over year — January through May 2025 against January through May 2026 — productivity per hour rose seven percent across the field. Employees got more productive, every hour they worked.
Ramp
Time for new hires to begin meeting performance targets dropped from 4.1 months to 1.5 — a 63% reduction. They start contributing sooner, and they stay.
A six-week leadership development program, measured against a peer baseline.
MIT Promotion Rate
Graduates were promoted in an average of 205 days (about 6 months) from program completion to store manager role.
Revenue to Goal
Completers beat a matched peer baseline by fourteen points of revenue-to-goal. The targeted leadership behaviors moved first, with revenue following — exactly the order the program was built to produce.
Peers (baseline) vs. Grads: +14 pts